Employee Assistance Program

Employee Assistance Program (EAP)

Unfortunately, life doesn’t come with a manual. When you need short-term help with work, home, personal, or family issues, the EAP, through Prudential/ComPsych, offers value-added programs and services at no charge.

You and your household family members can access this confidential service for FREE to help with many life challenges, including:

    • Stress, depression, and anxiety
    • Relationship issues and divorce
    • Anger, grief, and loss
    • Job stress and work conflicts
    • Family and parenting problems
    • Financial counseling
    • Legal matters
    • And more

These services can help you overcome challenges while saving you time and money. The EAP gives you access to:

    • Up to 3 face-to-face sessions per incident per year
    • Child care and elder care support
    • Financial, legal, and identity theft resources
    • And more!

Worldwide Travel Assistance

Whenever you travel 100 miles or more from home—to another country or just another city—be sure to bring your worldwide emergency travel assistance phone number.

Travel Assistance Services is a 24-hour, toll-free service that provides a comprehensive range of information, referral, coordination, and arrangement services designed to respond to most medical care situations and other emergencies you may encounter when traveling. Travel Assistance is provided by IMG and is available by calling 855-872-1414 or, if traveling outside the U.S., by calling 317-927-6881 or emailing assist@imglobal.com.

IMG gives you, your spouse, and your dependent children access to:

    • Hospital admission assistance*
    • Emergency medical evacuation
    • Prescription replacement assistance
    • Transportation for a friend or family member to join a hospitalized patient
    • Care and transport of unattended minor children
    • Assistance with the return of a vehicle
    • Emergency message services
    • Critical care monitoring
    • Emergency trauma counseling
    • Referrals to Western-trained, English-speaking medical providers
    • Legal and interpreter referrals
    • Passport replacement assistance

You can also download the IMG app for access on the go (Reference Number: 01-AA-UN-762490).