Benefit Contacts
Benefit Contacts
| Coverage | Carrier/Vendor | Phone | Website/Email |
|---|---|---|---|
| General Benefit Questions | isolved’s Dedicated Benefits Team | 855-577-0150 | isolvedEEbenefits@filice.com |
| Medical | Blue Cross Blue Shield of NC | 877-258-3334 | bluecrossnc.com |
| Drexi | Pharmacy Benefits Manager | 844-728-3479 | drexi.com |
| Telehealth Virtual Visits | Teladoc | 800-835-2362 | teladoc.com |
| Dental | Delta Dental of Michigan | 800-524-0149 | deltadentalmi.com |
| Vision | VSP | 800-877-7195 | vsp.com |
| Life & Disability | Prudential | Life: 888-598-5671 Disability: 800-842-1718 | VBservices@prudential.com |
| Accident | Prudential | 844-455-1002 | VBservices@prudential.com |
| Critical Illness | Prudential | 844-455-1002 | VBservices@prudential.com |
| Hospital Indemnity | Prudential | 844-455-1002 | VBservices@prudential.com |
| Health Savings Account (HSA) & Flexible Spending Account (FSA) | isolved | 866-370-3040 | isolvedbenefitservices.com |
| Travel Assistance | IMG | +1 855-847-2194 | assist@imglobal.com |
| Employee Assistance Program (EAP) | ComPysch | 800-311-4327 | guidanceresources.com |
| Voluntary Pet Insurance | Nationwide | 877-738-7874 | benefits.petinsurance.com/isolvedhcm |
| Legal & ID Theft | LegalShield/IDShield | 866-470-1694 | benefits.legalshield.com/isolved |
| 401(k) | Fidelity | N/A | Fidelity.com |
| RX Pharmacy | Drexi | N/A | Drexi.com |
| isolved 401(k) Advisor | Newfront Retirement Services | N/A | ask401k@newfront.com |
HAVE A BENEFITS QUESTION?
isolved’s Dedicated Benefits Team is here to help.
If you have questions about any of your isolved benefits, reach out to our Dedicated Benefits Team!
They can assist you with:
• Benefit plan and policy questions
• Finding in-network providers
• Filing claims for out-of-network providers
• Eligibility and claim issues with carriers
• Information about claims appeals, processing, escalation, and resolution
Call isolved’s Benefit Team at 855-577-0150, Monday through Friday, or email at isolvedEEBenefits@filice.com.
Quick Links
Click on Document Name
to view or download